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Shipping & Returns


Shipping

Our aim is to get your order to you as safely & quickly as possible & we use selected couriers to track & trace your delivery.

Costs depend on your location:

  • Delivery within Ireland €6
  • Delivery To UK €10
  • Delivery to rest of Europe €12
  • Delivery outside of above is €15 & will be sent with an post

(Please note we are not responsible for any customs costs incurred)

Returns
Change your mind? That’s okay too...
Ms. Ellies Boutique offer a 7 day returns policy. Just send back the parcel to us, with receipt/packing slip, & we will process your refund asap (less delivery charge).
Terms & conditions:
  • Items must be returned & received within 7 days of purchase
  • Items must be in original condition no tags removed & no odours on the item (perfume, smoke etc)
  • Please state reason for return
  • If you request an exchange please clearly state this & we will contact you to pay for P&P of replacement item
  • The responsibly of the goods is with the customer until we receive it back
  • Ms. Ellie's Boutique does not cover the cost of returning the goods
  • Refunds will only be credited to the original payment method
  • We will issue refund within 2 days of receiving the return. Please allow up to 14 days for your refund to be processed by the bank
  • Strictly No refunds on sale items
To return an item:
Please send your parcel back to: Ms. Ellie's Boutique, Keypers Cottage, Farrangalway, Kinsale, Co Cork, P17 WC98 & enclose your receipt/packing slip
Any questions, email cait.stylist@gmail.com