Shipping & Returns
Shipping
Our aim is to get your order to you as safely & quickly as possible & we use selected couriers to track & trace your delivery.
Costs depend on your location:
- Delivery within Ireland €6
- Delivery To UK €10
- Delivery to rest of Europe €12
- Delivery outside of above is €15 & will be sent with an post
(Please note we are not responsible for any customs costs incurred)
Returns
Change your mind? That’s okay too...
Ms. Ellies Boutique offer a 7 day returns policy. Just send back the parcel to us, with receipt/packing slip, & we will process your refund asap (less delivery charge).
Terms & conditions:
- Items must be returned & received within 7 days of purchase
- Items must be in original condition no tags removed & no odours on the item (perfume, smoke etc)
- Please state reason for return
- If you request an exchange please clearly state this & we will contact you to pay for P&P of replacement item
- The responsibly of the goods is with the customer until we receive it back
- Ms. Ellie's Boutique does not cover the cost of returning the goods
- Refunds will only be credited to the original payment method
- We will issue refund within 2 days of receiving the return. Please allow up to 14 days for your refund to be processed by the bank
- Strictly No refunds on sale items
To return an item:
Please send your parcel back to: Ms. Ellie's Boutique, Keypers Cottage, Farrangalway, Kinsale, Co Cork, P17 WC98 & enclose your receipt/packing slip
Any questions, email cait.stylist@gmail.com